Following a leak from below an ensuite
How a defect investigation finds where water is getting out of a wet area.
One problem, traced to its cause and measured against what was required.
One of our inspectors will call you back. If it is urgent, call 1300 471 805.
A defect investigation is assessed against the approved drawings and engineering, the National Construction Code, the Guide to Standards and Tolerances 2015 and the Australian Standard for the element in question. It is non destructive.
27 checkpoints across 9 areas on a standard Manor Lakes defect investigation report. Anything we cannot reach safely on the day, such as a roof space blocked by stored goods or a locked meter box, is named in the report so you know what was not seen.
Problems we have traced in Melbourne's west, each labelled with the suburb it came from.
How a defect investigation finds where water is getting out of a wet area.
When cracking is normal settling, and when it needs a proper investigation.
How water around the edge of a home ends up as cracks inside it.
New Construction Stage Inspections Slab to handover on your Manor Lakes build, each visit before the work is hidden. 
Pre-Handover (PCI) Inspections Showers run, roof flown and the contract checked before you pay. 
Pre-Purchase Building Inspections AS 4349.1 inspection of an established Manor Lakes house before you sign. 
Building and Pest Inspections House and timber pests in one visit, garden and fences included. 
Rental minimum standards (Victoria) inspections Every Victorian rental standard checked in your Manor Lakes property before it goes on the market. 
Dilapidation Reports Your home's condition on record before the neighbouring lot is dug out and built. Expert Witness Reports Written to the tribunal's practice note once a building dispute is heading to VCAT. 
Pre-Listing Inspections Find the leaks and loose fittings yourself before a buyer's report does. Insurance Claim Assessments An independent view of what caused the damage, for a claim being assessed. Instant online pricing, or talk to the booking team on 1300 471 805.
A general inspection lists many items across the property. An investigation looks at one problem and works out what caused it, which is what you need when the builder accepts the crack or the leak exists but not that it is theirs.
No. A Manor Lakes investigation report is aimed at the owner and the builder sitting down to fix one problem. If the matter goes to the BPC's dispute resolution service or to VCAT, the tribunal expects an expert witness report prepared to its practice note, which we write as a separate report.
No. The investigation is non destructive. Where the cause cannot be confirmed without opening up, the report says so and what should be opened.
It matters a great deal. Victorian building work carries statutory warranties and a ten year limitation period for building actions, so a clear report early keeps your options open.
Where the cause is structural or the movement needs monitoring, the report recommends an engineer and says what they should look at. We do not certify structure ourselves.
Destructive testing, engineering certification, geotechnical or soil testing, plumbing pressure or CCTV drain testing, and any rectification work. Electrical and gas items go to licensed trades.
On the problem and the time it needs. Describe it in the quote form and we confirm a fixed price before booking.